Privacy Policy

Qaride Privacy Policy

Effective Date: 09/10/2024

Introduction:

Qaride (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and disclose personal information through our ride-hailing app, Qaride (the “App”).

Scope:

This Privacy Policy applies to all users of the App, including passengers, drivers, and other individuals who access or use the App.

Information We Collect:

We collect the following types of personal information:

1. Registration Information: When you create an account, we collect your name, email address, phone number, and password.
2. Location Information: We collect your location data when you use the App, including your pickup and drop-off locations, and your route information.
3. Ride Information: We collect information about your rides, including the date, time, and duration of the ride, as well as the type of vehicle and driver assigned to you.
4. Payment Information: We collect payment information, such as your credit card number, expiration date, and security code, to process payments for your rides.
5. Device Information: We collect information about your device, including the type of device, operating system, and browser type.
6. Communication Information: We collect information about your communications with us, including your email and chat history.

How We Use Your Information:

We use your personal information to:

1. Provide the App: We use your information to provide the App’s services, including matching you with drivers, processing payments, and providing customer support.
2. Improve the App: We use your information to improve the App’s functionality, performance, and user experience.
3. Communicate with You: We use your information to communicate with you about your rides, promotions, and other App-related information.
4. Analyze Usage: We use your information to analyze usage patterns and trends to improve the App.
5. Comply with Laws: We use your information to comply with applicable laws and regulations.

How We Share Your Information:

We share your personal information with:

1. Drivers: We share your pickup and drop-off locations, as well as your contact information, with drivers to facilitate your ride.
2. Payment Processors: We share your payment information with payment processors to process payments for your rides.
3. Third-Party Service Providers: We share your information with third-party service providers to provide services such as customer support, marketing, and analytics.
4. Law Enforcement: We share your information with law enforcement agencies to comply with applicable laws and regulations.

Security Measures:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

1. Encryption: We encrypt your personal information using industry-standard encryption protocols.
2. Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security measures.
3. Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their jobs.

Your Rights:

You have the right to:

1. Access Your Information: You can access and review your personal information through the App.
2. Correct Your Information: You can correct or update your personal information through the App.
3. Delete Your Information: You can delete your account and personal information through the App.
4. Opt-Out of Communications: You can opt-out of receiving promotional communications from us.

Changes to This Policy:

We may update this Privacy Policy from time to time. If we make changes, we will notify you through the App or by email.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

By using the App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.